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Career Snapshots

Consumer Affairs Professional

What do consumer affairs professionals do?

Consumer affairs professionals make sure that people and families are able to buy products and services that help them. They work in banks and finance companies, and they tell businesses what people and families need. Consumer affairs professionals sometimes work in product development, testing, and research. They can be debt counselors or teachers. They might also work in government agencies, cooperative extension, communications, or equipment manufacturing.

Preparing for the job

To become a consumer affairs professional, you must graduate from high school and get a four-year college degree. Students learn about problems that affect people when they buy things. They also study the way customers make decisions, how to resolve their problems, and how to talk to them.

You can specialize in this field by studying a single topic more closely. For example, you might learn more about government policies and how they help or hurt people, or you might study different complex relationships in the marketplace. You might also learn to teach people how to manage their money. High school students can study family and consumer sciences, business education, and marketing to become a consumer affairs professional. A graduate degree is required to teach at a college.

The future

There will be many jobs in the field of consumer affairs. The best jobs will require a lot of experience and a creative personality. People who are very good at communicating with others will do well in this career.